Most claims are honest. When a claim does not add up, insurers, self-insured employers and their counsel need facts gathered fairly and documented to a standard that holds up. Jim's experience includes fraud inquiries and advanced surveillance, which are central to this work.
Typical assignments
- Activity checks on workers' compensation, disability and liability claimants
- Surveillance to document physical activity relative to reported limitations
- Background and claims-history research where lawful
- Scene investigation and witness statements for liability claims
- Accident scene mapping and aerial drone footage
Fair and documented
Good claims investigation is objective. If a claimant's activity is consistent with their injury, that finding matters as much as one that is not. We observe only from lawful vantage points and report what we see, dated and timed, with supporting media.
Who we work with
Claims professionals, special investigation units, employers and defense attorneys. See also surveillance and litigation support.
Every matter is overseen by Jim Galvin, a former NYPD detective with 23 years of service, including 13 years in the Detective Bureau and led multiple investigative units. Jim is a licensed private investigator and notary. More about Jim.
Questions
Do you only work for insurance companies?
We work with insurers, employers and attorneys on both sides of a dispute, as long as the work is lawful and objective.
What does a claimant activity check involve?
Usually a records review and a visit to confirm residence and observe activity, which may lead to scheduled surveillance.
Related services
Serving Manhattan, Brooklyn, Queens, the Bronx, Staten Island and Long Island. See what drives the cost of an investigation.
Last updated October 30, 2026.